Terms & conditions

Last Updated: 7th March 2026

These Terms & Conditions (“Terms”) govern your access to and use of the website operated by Navaae Lifestyle Private Limited (“Company”, “we”, “us”, “our”). By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. ELIGIBILITY

By using this website, you confirm that:

  • You are at least 18 years of age, or accessing under the supervision of a parent or legal guardian.
  • You are legally capable of entering into binding contracts under applicable Indian laws.

2. PRODUCTS & LIMITED RELEASES

All products offered on this website are released in strictly limited quantities. Once a product is sold out, it will not be restocked in the same form. We reserve the right to:

  • Limit quantities per customer
  • Modify or discontinue products without prior notice

Product images are for representation purposes. Minor variations in colour or texture may occur due to lighting or screen settings.

3. PRICING & PAYMENT

  • All prices are listed in INR (Indian Rupees).
  • Prices are inclusive of applicable GST unless otherwise stated.
  • We reserve the right to modify prices at any time without prior notice.

Accepted Payment Methods:

  • UPI
  • Credit/Debit Cards
  • Net Banking
  • Other secure digital payment gateways as enabled on the website

Cash on Delivery (COD) is not available.

Orders will only be processed after successful payment confirmation.

4. ORDER ACCEPTANCE & CANCELLATION

Placing an order does not guarantee acceptance. We reserve the right to:

  • Cancel any order due to stock unavailability
  • Cancel orders flagged as fraudulent
  • Refuse service at our discretion

If payment has been processed for a cancelled order, a refund will be initiated to the original payment method.

5. SHIPPING & DELIVERY

We currently ship within India.

Estimated delivery time: 4–7 business days from order confirmation.

Delivery timelines may vary due to external factors beyond our control (courier delays, weather, etc.).

Shipping charges, if applicable, will be displayed at checkout.

Risk of loss and title for items pass to you upon delivery.

We may expand to international shipping in the future. Updated terms will apply accordingly.

6. RETURNS & REFUNDS

We offer a 7-day return window from the date of delivery.

To be eligible for return:

  • Product must be unused
  • Product must be in original condition
  • All tags and packaging must remain intact
  • Protective seal must not be broken

Returns will not be accepted if the seal is broken.

Refund Process:

  • Returned products undergo a quality inspection.
  • Refund will be processed only after successful quality verification.
  • Refunds will be credited to the original payment method within 7–10 business days after approval.

Shipping charges (if any) are non-refundable unless the return is due to our error.

7. INTELLECTUAL PROPERTY

All content on this website, including but not limited to:

  • Logos
  • Graphics
  • Text
  • Product designs
  • Images
  • Videos
  • Branding elements

are the exclusive property of Navaae Lifestyle Private Limited and are protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

8. USER CONDUCT

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security
  • Engage in fraudulent transactions
  • Misuse brand content or identity

We reserve the right to restrict access to users who violate these terms.

9. THIRD-PARTY SERVICES

Our website may use third-party service providers including:

  • Payment gateways
  • Shipping partners
  • Analytics tools

We are not responsible for the policies or actions of these third parties. Users are advised to review their respective policies.

10. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • The Company shall not be liable for indirect, incidental, special, or consequential damages.
  • Our total liability shall not exceed the amount paid for the product in question.

We do not guarantee uninterrupted or error-free website access.

11. PRIVACY

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as described therein.

12. GOVERNING LAW & JURISDICTION

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [Insert Your City, India].

13. MODIFICATIONS TO TERMS

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised Terms.

14. CONTACT INFORMATION

For any questions regarding these Terms, please contact:

Email: navaaelifestyle@navaae.com

Registered Address: Nashik, Maharashtra, India.